Case study · Ongoing · Burbank

How we support the Burbank Chamber online and in print.

Client: Burbank Chamber of Commerce
Industry: Non-profit · Civic
Scope: Website · Marketing · Email · Social
Status: Ongoing
Live site: burbankchamber.org (opens in a new tab)

Website · Marketing · Social

Burbank Chamber of Commerce

The brief

The Burbank Chamber of Commerce serves the city's business community with membership, networking events, advocacy and business resources. It wanted one partner for its website and its regular member communications — emails, event promotion and social media — so that everything members see looks and sounds like one organization.

Our Approach

We partnered with CEO Jamie Keyser Thomas on the Chamber's presence end to end — the website, a recurring marketing and social program, print and event collateral, and member engagement materials. Instead of one-off deliverables, we set up an ongoing system: a regular cadence, a consistent visual language, and content that amplifies members as much as it promotes the Chamber itself.

The Result

One consistent look that carries from the website to social posts, emails and flyers, and a partnership that continues today.

One Chamber, one voice — online, in inboxes and in print.

What we delivered

Five channels. One system.

Website design & build

The Chamber's website, with a searchable membership directory, member log-in, an events calendar with RSVP pages, and community resource pages for residents and new businesses.

Marketing strategy & email

A recurring program of member newsletters, event promotion, and campaign emails.

Social media content

Graphics, post templates, and member highlights on a consistent schedule.

Print & event collateral

Printed materials that match the digital look — event programs, signage, flyers, and ceremonial materials that look like they belong to one Chamber.

Member engagement

Member-facing materials — spotlight content, political and advocacy pieces, and event collateral that amplifies members as much as the Chamber itself.

The website

burbankchamber.org, today.

Burbank Chamber of Commerce homepage with a Become a Member button, membership directory search, the main navigation and a sunset photo of Burbank — Homepage of burbankchamber.org.

Burbank Chamber of Commerce homepage events list showing the State of the City Address and Luncheon with RSVP and sponsor buttons — Upcoming Chamber events on the homepage, each with an RSVP button.

What the site does

A searchable membership directory, member log-in, membership packet and a new-member application.
An events calendar with a page for each event, RSVP and sponsor buttons, and share links.
An eBlast newsletter signup on the homepage.
Community resource pages: Burbank 311, Burbank at a glance, top employers and industries, free business consulting and how to start a business.
Pages for the Excellence Awards, State of the City, Burbank Young Professionals, Chamber Ambassadors and office space rental.
Member marketing offers, including e-blast marketing and social media marketing pages.

The site footer credits Media City Design LLC and links to our site. Features and screenshots checked on the live site on October 11, 2026. Visit burbankchamber.org (opens in a new tab).

"Media City Design has truly revolutionized our marketing and promotional strategies at the Chamber. Their innovative approach has injected a breath of fresh air into our content, boasting a seamlessly unified appearance that resonates with our brand, new website, and overall messaging."

Jamie Keyser Thomas

CEO · Burbank Chamber of Commerce